Refund Policy

ZĪLE would like to guarantee the highest level of customer satisfaction in terms of shopping experience and quality. If, for any reason, you are not satisfied with the order or if the products you have received do not meet the level of quality requested, you can return or exchange the purchased garment within 14 (fourteen) business days from the date you received your order. 


To return goods send us information about your order number, item(s) you would like to return and the reason of return at You must return the item(s) in the same condition in which you received them. ZĪLE is not refunding postage costs for returning an item.